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Gili
Air - Tourist problems
and proposals for solution |
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Tourists
arriving in Bangsal and Gili Air |
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When a
tourist flies one way from Bali to Lombok (Mataram) costs are 230.000 IDR
(equalling 23 Euros) in May 2004. Taxi from Mataram to Bangsal costs 60.000
IDR (6 Euros). Boat from Bangsal to Gili Air is additionally 150.000 IDR (15
Euros). In relation to flight and taxi this price relation for ferrying
across is relatively expensive. When tourists need public transport and
pubic boats, this is less expensive but waiting long hours is necessary
often. Public boats departing in Bangsal have no fixed schedule and only
depart when boats are fully occupied with approximately twenty people.
Approximately 90 percent of tourists, who arrive in Bangsal (harbour in
Lombok) and then arrive in Gili islands, are disappointed because they
encounter the same problems they already have found at other tourist places
(disturbing beach sellers and luggage carriers asking penetratingly for
large sums of money).
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The port of
Bangsal |
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Additionally there are people selling themselves as guides. They distribute
bungalow names on business cards, Sarongs and T-shirts, they wave before
tourists faces. All tourists after arrival want to relax and find a boat to
Gili Air.
This full
stress arrival does not help name of Gili Air and other Gili islands.
Luckily most tourists stay and discover that Gili Air is still paradise
island and still value the name of Gili Air. |
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Possible
solution for Gili Air / Bangsal
Establishing a souvenir market and an information office at the harbour in
Bangsal.
When
tourists arrive and no large crowd of sellers or guides are "greeting them"
but one to two friendly hosts showing them the way to the information
office, every tourist can make up his individual mind.
This office
will be equipped with maps and island papers with the location of every
bungalow. Despite location information, price and equipment of these
bungalows can also be enclosed. Then every tourist can find bungalow
suitable to its individual wants, money he or she wants to spend.
Additionally this office can hand out price overview charts showing standard
prices for ferrying over and Cidomos (horse carts) for different Gili
islands, depending on routes, tourists want to be driven to.
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Boats
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When
tourists charter a boat or take a public boat, customers are expecting good
service. Many times, motors break down during travel or other important
parts and therefore out of a half an hour journey a many hours nightmare
arise. Especially with bad weather this might be not save.
Possible
solution for Gili Air
L.K.G.A.
works together with "Koperasi Karya Bahari" a local association of
boat- owners and captains & skippers to guarantee regular maintenance of
boats and its engines - via supervised checklist. In case of problems,
affected boats are no longer allowed to be used for people transport. |
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At the same
time, a sample solution will be worked on to install a fix public boat
schedule. Suggestion: 8am, 11am, 3pm departure time to then travel to all
three Gili islands one after the other and simultaneously take on board
waiting passengers. This secures fix schedule and tourists can rely on these
travel possibilities.
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Lodging price
war |
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Range of
overnight stay possibilities on Gili Air starts at cheap Losman up to small
traditional hotels. To enable owners of these accommodations not to loose
money but make a profit out of their investments and no war about the
cheapest price should start. There should be competition about quality, but
not lowest possible price. The owners have to protect themselves.
It lies in nature of tourists that they are always looking for the best
price they can get. Especially in low season when operators rely on
overnight staying tourists more than in high season, operators fight a war
in reaching lowest price.
Result is
that costs for these rents are higher than money earned.
Tourists
like this very much and they are exploiting this situation.
In the long
run service is becoming worse and is damaging Gili Airs reputation. |
Accommodation on Gili air |
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Possible
solution for Gili Air |
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L.K.G.A.
will
sit together with all owners and operators of bungalows / hotels and tries
to arrange agreement about minimum overnight stay pricing.
When every owner or operator would ask for a minimum price per bungalow of
50.000 IDR (without meals) then it would be impossible for tourists with
this regulation to have overnight stay possibilities below this minimum
price and operators would no longer ruin themselves.
Tourists will then pay at least minimum price. Tourist will not stay
therefore any shorter on Gili Air.
Tourists will understand this situation and so more money - especially in
low season with less tourists - will be to the benefit of inhabitants.
Every owner and operator of bungalows can decide himself how much he charges
above the minimum price. |
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